We take your privacy seriously. Here is our policy on your privacy, the data we collect and how we use it on the site.

PRIVACY POLICY

Last Modified: July 2020

Our services are not intended for anyone under 18. We have checks to ensure that we do not knowingly collect personal information from anyone under 18.

Introduction

Sinteract is a social network and live media streaming platform which enables some users to share their content; other users to enjoy others’ content and for some to do both.

Sinteract is the operating brand of Gula Interactive, LLC. When people use these services they share some information with us. This policy sets out the information we collect, how we use it and who we share it with.

We confirm that the lawful basis for processing your data is that by participating with our social network you have contracted with us and the processing of data set out here is part of that contract. To the extent that we have to monitor and control use of our site the basis for that processing is to fulfil a legal obligation.

Below we set out our policy but please be aware that:

  1. you will not provide or give financial information to us but to our chosen partners. These entities may or may not be located in the United States;
  2. we will not transfer your personal data outside the United States;
  3. we will not profile or make automated decisions which affect you.

Users are either “Creators” or “Fans”. A Creator posts content for Fans to access. Creators determine the monthly subscription fee which Fans pay to view the content. A Fan decides what content to view.

In this policy User or you refers to any Creator or Fan.

Information we collect

Regardless of whether you are a Creator or Fan or both there are three categories of information we collect:

  • Information you choose to give us.
  • Information we get when you use our services.
  • Information we get from third parties.

Information you choose to give us

In order to open an account and use our services you will disclose to us:

  1. Your name;
  2. postal address;
  3. an email address;
  4. a username;
  5. your date of birth;
  6. a copy of your passport.
  7. your banking credentials

To make it easier for others to find you, we may also ask you to provide us with some additional information that will be publicly visible on our services, such as profile pictures, a profile name or other useful identifying information.

Be careful when you provide us information about you and others you know (this is likely to be personal data) which will be uploaded onto your pages of our network. Other users maybe able to use that content for their own purposes.

If you have any reason to contact us separately for example to discuss concerns with customer services then we’ll collect whatever information you volunteer.

Information we get when you use our services

When you use our services, we collect information about the content you have viewed or shared. For example:

  • Usage information. We collect information about the content that Viewers have accessed. From that we may highlight to that user similar content;
  • Content information. We collect content you create on our services, such as custom stickers, photos, videos, text and information about the content you create or provide, such as if the recipient has viewed the content and the metadata that is provided with the content.
  • Device information. We collect IP addresses or other identification data from and about the devices you use. For example, we collect:
    • Information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, browser type, language, battery level and time zone;
    • Location information. When you use our services, we may collect information about your location. With your consent, we may also collect information about your precise location using methods that include GPS, wireless networks, cell towers, Wi-Fi access points and other sensors such as gyroscopes, accelerometers and compasses.
    • Information collected by cookies and other technologies. Like most online services we use cookies. The cookies we use are the usual Google analytics and session cookies. The services are not designed to recognize or respond to “do not track” signals received from browsers. You can control the information collected by such tracking technologies or be alerted when cookies are sent by adjusting the settings on your Internet browser or devices, but such adjustments may affect or disable certain functionality of the services. You can learn more about Google Analytics and your options for opting out of interest-based Google ads at https://adssettings.google.com. You can learn more about targeted ads and your ability to opt out of receiving interest-based ads at optout.aboutads.info and www.networkadvertising.org/choices.
  • Log information. We also collect log information when you use our website. That information includes, among other things:
    • details about how you’ve used our services.
    • device information, such as your web browser type and language.
    • access times.
    • pages viewed.
    • IP address.
    • identifiers associated with cookies or other technologies that may uniquely identify your device or browser

How we use information

We use this information to ensure that the content can be enjoyed by everyone. Our objective is to strive to keep the content appropriate, tasteful and lawful. Here are some of the ways we do that:

  • develop, operate, improve, deliver, maintain and protect our products and services.
  • send you communications, including by email. For example, we may use email to respond to support enquiries or to share information about our site.
  • monitor and analyse trends and usage.
  • verify your identity and prevent fraud or other unauthorised or illegal activity.
  • use information we’ve collected from cookies and other technology to enhance the services and your experience with them.
  • enforce our Terms of Service and other usage policies.
  • We may also store or use information locally on your device.

How we share information

We may share information about you in the following ways:

With other Users. We may share the following information with other Users:

  • information you enter, such as your username, profile name, and profile bio.
  • any additional information you have consented for us to share.
  • content you post or send will be shared with your Fans and/or the Creators you subscribe to.

With all Users. We may share the following information with all Users:

  • public information such as your profile name, username and profile pictures.

With third parties. We may share your information with the following third parties:

  • With service providers. We may share information about you with service providers who perform services on our behalf.
  • With third parties for legal reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
    • comply with any valid legal process, governmental request, or applicable law, rule or regulation.
    • investigate, remedy, or enforce potential Terms of Service violations.
    • protect our, our users' or others' rights, property and safety.
    • detect and resolve any fraud or security concerns.
  • With third parties as part of a merger or acquisition. If Gula Interactive, LLC gets involved in a merger, asset sale, financing, liquidation or bankruptcy, or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.

Analytics and advertising services

We do not let other companies collect information about how you use our services.

How long we keep your content

We want you to be in control of your information. You can delete any content when you want. If you close the account the personal data we hold about you will be deleted after six months. This paragraph satisfies the provisions of Article 13(2)(b&c) GDPR.

Data Transfer

Our databases are currently located in the United States. Gula Interactive, LLC makes no claim that its services are appropriate or lawful for use or access outside the United States. If you access the services from outside the United States, you are consenting to the transfer of your personal information from your location to the United States. You are solely responsible for complying with all local laws, rules and regulations regarding online conduct and access to the Services. By sending us your information, you further consent to its storage within the United States.

Collection of Data from Children

The services are not directed to children, and you may not use the services or provide any personal information to Gula Interactive, LLC if you are under the age of 13 or if you are not old enough to consent to the processing of your personal information in your country.

Your California Privacy Rights

California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please email us or write to us at the addresses below.

How to Contact Us

You can email us at privacy@sinteract.com. Depending on where you are located, you may also have a right to complain to your local data protection regulator.